POLICIES / THEDENN

Terms & Conditions

Terms for using TheDenn’s website. Project scope, pricing and service arrangements are agreed separately.

Last updated 11 November 2026

01 / About TheDenn and these terms

This website is operated by TheDenn Limited, a company registered in England and Wales under company number 14072893, trading as TheDenn.

Our business contact address is Unit 4, Calibre Industrial Park, Laches Close, Four Ashes, Wolverhampton, WV10 7DZ. Contact us at office@thedenn.co.uk or on 01902 267167.

These terms concern use of this website and its content. Our Privacy Policy and Cookie Policy explain relevant information handling and cookie choices. Please read them alongside these terms.

02 / Website information and project agreements

Website content describes our business and services for general information. It is not a substitute for a project-specific proposal or agreement.

Project deliverables, prices, payment arrangements, ownership or licence terms, support, third-party costs and any cancellation provisions must be set out in the relevant agreement. Do not assume an optional service is included because it appears elsewhere on the website.

Submitting an enquiry does not by itself confirm that we have accepted a project or agreed a price. We discuss your requirements and agree the applicable scope separately.

Where advertised, the 15% first-time customer discount applies to the agreed website build cost only. Monthly website build payments are at least £100, with no upfront deposit, and begin once you are happy with the website. Hosting, optional care and other services are charged separately. The full build cost, payment schedule and service terms are confirmed in your proposal. TheDenn is not currently VAT registered and does not charge VAT.

03 / Access and availability

Access to the public website is free of charge. You are responsible for the equipment and connection you use to access it.

The site is provided on an “as available” basis. We may update, suspend or discontinue all or part of it, and do not guarantee continuous or error-free availability.

We may change website content and these terms. The applicable version and review date should be checked when you use the site.

04 / Intellectual property and permitted use

Unless stated otherwise, website text, design, images, branding and other content belong to TheDenn or are used with permission. Third-party names and trade marks belong to their respective owners.

You may browse the site and save or print reasonable extracts for personal reference, keeping accompanying ownership notices and credits. Statutory exceptions remain unaffected.

You must not reproduce or exploit protected material commercially, misrepresent its origin, or use TheDenn branding to suggest an endorsement without the required permission.

05 / Links and external services

Links to this site must be fair and lawful and must not suggest a partnership, approval or endorsement that does not exist. Do not frame the site or use our logos without permission.

External websites and platforms are operated independently. Links are provided for information or convenience and do not amount to an endorsement. Their content, availability, terms and privacy practices are outside our control.

06 / Acceptable use and security

Use the website lawfully. Do not attempt unauthorised access, disrupt its operation, introduce malicious software, send abusive or unlawful material, or infringe another person’s rights.

You are responsible for protecting your own devices and systems. Although reasonable care is needed when operating a website, no website can be guaranteed free from every security risk.

Where misuse occurs, access may be restricted and appropriate lawful steps may be taken, including reporting unlawful activity to the relevant authorities.

07 / Accuracy and results

We aim to present accurate, useful information, but website content may change and should be checked against the proposal or confirmation relevant to your project.

No website statement guarantees search rankings, traffic, leads, sales or revenue. Results depend on factors such as demand, competition, your offer, content, budget and ongoing activity.

Case studies and reviews relate to the circumstances of the particular business or project. They do not promise the same outcome for every customer.

08 / Liability and your statutory rights

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability that cannot lawfully be excluded or limited.

Subject to that protection and to applicable law, the website is provided for general information and without a guarantee of uninterrupted availability or completeness. The allocation of liability for paid services belongs in the relevant service agreement.

If you are a consumer, nothing in these terms takes away your mandatory consumer rights. If a provision is found unenforceable, the remaining provisions continue to apply so far as the law permits.

09 / Privacy and communications

Our Privacy Policy explains how information from website enquiries and business communications is handled. The Cookie Policy explains the website’s storage technologies and preference controls.

Please avoid sending sensitive information or credentials through general enquiry forms. Contact us first if a project requires a secure method of sharing information.

You can contact office@thedenn.co.uk with questions or complaints relating to this website.

10 / Governing law and updates

These website terms are governed by English law. For business users, disputes relating to these terms are subject to the courts of England and Wales, to the extent permitted by law.

Consumers retain the protection of mandatory local law and any right to bring proceedings in the courts applicable to their residence.

The version and review date on this page will be updated when these terms change.