Not sure who hosts your website, who applies updates or who to contact when something stops working? We help separate hosting, website care and development so you can understand the setup and plan the support you need.
Tell us what you’re working on. We’ll take it from there.
No pressure. No jargon. Just a conversation.
A slow page, an update warning and a broken enquiry form are different problems. Before changing providers or adding a care plan, identify what is happening, what access is available and who currently looks after each part.
Find out where the domain, website and email are managed and who has access. Moving one service without understanding the others can create avoidable disruption.
If nobody knows who maintains WordPress and its plugins, agree the responsibilities first. Hosting and maintenance are separate services; do not assume one automatically includes the other.
Distinguish a content update from a fault, compatibility issue or new feature. That makes it easier to scope the work and understand whether it belongs within existing care or a separate quote.
No promises that problems can never happen. Just clear responsibilities, agreed support and a practical plan for your website.
You may need hosting, optional maintenance, a specific fix or a planned change. We review the existing setup before recommending a move or agreeing additional work.
Services, responsibilities and ongoing costs depend on your website and the scope you agree.
For a website that needs a suitable hosting arrangement. Check platform requirements, access and any migration work before deciding to move.
For agreed maintenance tasks and support responsibilities. Confirm the scope instead of treating a care plan as unlimited changes or a guarantee that faults cannot happen.
For changes to existing content or functionality. Explain what needs changing and how it should work so the task can be assessed against your current arrangements.
For issues that need investigation before a solution can be quoted. Share the symptoms, affected pages and available access rather than guessing which service is at fault.
Every proposal spells out the services, responsibilities, access requirements, checks and ongoing costs—before you commit.
Clear hosting and care arrangements make planning easier. Here's how the costs are separated.
Hosting provides the service that keeps your website available online. We discuss the website, its requirements and the appropriate setup before agreeing the service.
A suitable website hosting setup.
Clear service responsibilities.
Agreed access and setup requirements.
Ongoing costs explained before you commit.
Optional ongoing maintenance and support, agreed around your website. Hosting and care are separate services; the tasks and responsibilities are confirmed in your proposal.
✓ Review your maintenance needs.
✓ Agree the support scope.
✓ Define access and responsibilities.
✓ Explain ongoing costs and next steps.
Care inclusions, access arrangements and any additional work are confirmed in your proposal.
Hosting: £19.99 per month.
Optional Website Care: £50 per month.
Domains, software licences, migrations, new functionality and larger changes may carry separate costs.
Additional work is quoted separately where appropriate. Optional services and third-party costs are not automatically included.
A useful support arrangement makes responsibilities easier to understand. Agree what is covered, what needs separate approval and how access is managed; no plan removes every technical risk.
Hosting, maintenance and development each have a different role. We explain the difference so you can choose the support you need.
Illustrative business website supported by hosting and ongoing care.
Identify the website platform, hosting, domain, third-party services and the access needed to assess the work.
Set out maintenance tasks, migration requirements and responsibility for additional changes before work starts.
Review new requirements against the agreed arrangement. Discuss extra work and costs before treating it as part of routine care.
Your platform, software, third-party services, website age and the changes you need all affect the support required. Access and responsibilities need to be agreed before work begins.
No hosting or care arrangement can remove every risk or prevent every interruption. Specific service commitments must be agreed in writing.
Start with the issue you are seeing and the information you already have. We can then distinguish the immediate task from the longer-term hosting or maintenance decision.
We discuss your website, current hosting, concerns and the support you would find useful.
We agree the services, responsibilities, access requirements and costs before any work begins.
We plan the agreed setup or care arrangement, including any migration requirements and third-party dependencies.
We carry out the agreed work and check the relevant website functionality within the defined scope.
We explain the agreed access arrangements, responsibilities and how to raise future support requests.
You'll approve key decisions before we move ahead.
Clear scope, practical planning and shared decisions from the first conversation to ongoing care.
A hosting charge, an optional care plan and a development quote cover different needs. Keep them separate when comparing costs and deciding who will look after the website.
The service that keeps your website accessible online.
Ongoing maintenance and agreed support to help keep your website functioning properly.
New functionality, larger changes and additional website content can be quoted separately.
Package inclusions and support scope are confirmed in your proposal.
Support arrangements are agreed with you, not assumed.
Prefer a conversation around a table? Bring your questions about hosting & support to our Four Ashes studio. We can look at what you have, talk through what isn't working and help you decide on a sensible next step.
Unit 4, Calibre Industrial Park, Laches Close, Four Ashes, Wolverhampton, WV10 7DZ
Please arrange a visit first so we can make time for you.
Hosting is the service that makes your website accessible online. Website care is a separate, optional arrangement for agreed maintenance and support. We'll explain what each service covers before you commit.
Website hosting is £19.99 per month. Optional website care is £50 per month. We confirm suitability, inclusions and any additional setup or third-party costs in your proposal. Larger changes and new functionality can be quoted separately.
Potentially, yes. We'll review the website, platform, software and access available before agreeing whether we can help. Any investigation, migration or remedial work will be scoped with you first.
The maintenance tasks, support scope and responsibilities depend on your website and the arrangement you choose. We confirm the inclusions before work begins rather than assume every task or update is covered.
Support availability and response arrangements are confirmed in your service agreement. If an issue is urgent, contact us so we can discuss the situation and available next steps.
These can carry separate costs and renewal responsibilities. We'll clarify which services are needed, who manages them and what is included in the agreed quotation.
Access and editing arrangements are agreed for your setup. We can discuss the content you want to manage yourself and the changes that may need additional support.
Tell us what you want to change. We'll explain whether the work falls within your current support arrangement or needs a separate quotation, and agree the scope before proceeding.
Based in Four Ashes, we work with businesses across Wolverhampton, Staffordshire and the Black Country. Choose a town for local website and branding advice.
From your first idea to your next big milestone, we're ready to help you make it happen.
