If Outlook, phones and shared addresses are difficult to keep straight, adding Microsoft 365 licences may only add another account. We review domain access, users, existing mail and collaboration needs before agreeing setup or migration work.
Tell us what you’re working on. We’ll take it from there.
No pressure. No jargon. Just a conversation.
Email, shared access and collaboration tools should be planned around how people work. Start by identifying the existing service, account ownership and the tasks causing problems before deciding what to configure.
Identify who needs access to each address or resource. Discuss user accounts, shared mailboxes and administration rather than passing around a personal password.
List the current provider, applications, devices and mailboxes. Assess the agreed migration and access requirements before assuming the issue needs a complete move.
Choose collaboration requirements deliberately. Teams, OneDrive and SharePoint need a purpose, suitable permissions and an appropriate licence rather than being enabled without a plan.
Microsoft 365 features depend on the selected licence. Migration outcomes and timing depend on the source service, data and access; we agree limitations before work starts.
New business email, a migration and collaboration changes have different requirements. Confirm the users, current service and selected Microsoft 365 licence before defining the work and separate charges.
For connecting a business domain and agreed user or shared mailboxes. Confirm existing records, licences and administrative access first.
For moving supported data or checking account access across agreed devices. Review the source provider and migration limits before planning the changeover.
For clarifying recovery, authentication and role-based access. Scope collaboration tools only where they serve an agreed task and the selected licence supports them.
Bring the user list, current provider, devices and access problems. We can then distinguish setup, migration and collaboration work.
We list setup and migration work separately from Microsoft 365 subscriptions and optional administration.
The number of users, source system, migration and collaboration requirements shape the quotation. Microsoft subscriptions and any ongoing administration are shown separately.
Set up business email around your domain, users and selected Microsoft 365 plan.
Review domain and account access.
Agree mailbox and user needs.
Configure the agreed email service.
Check access and hand over.
Plan mailbox migration or review an existing configuration that needs improvement.
Review the current email provider.
Identify data and access requirements.
Plan the changeover and checks.
Agree device and account responsibilities.
Plan features and licence requirements are checked before the setup is agreed.
Migration coverage, backups and client/device work are specified in the proposal.
Optional support is agreed separately; no unconfirmed response time or uptime commitment is included.
Only the services and deliverables agreed in your proposal apply. Third-party costs and optional work are explained separately.
Judge the work against the accounts and access tasks in the brief. Licence features, migration limits and existing data affect what can be configured; they need to be understood before handover.
Illustrative business email and collaboration workspace.
Record the current mailboxes, domain access, devices and shared resources. Clarify who needs to use and administer each part.
Review configured accounts, supported migration tasks and access against the plan. Explain any known restrictions rather than assuming every item has moved.
Confirm who handles starters, leavers, recovery and licence changes. Further migration or administration is separate work where agreed.
Microsoft 365 features depend on the selected licence. Migration outcomes and timing depend on the source service, data and access; we agree limitations before work starts.
Bring current account and domain access where available, the user list and the tasks that are difficult today. We agree the account and migration requirements before making changes.
Review users, devices, domain access, existing mail and collaboration needs.
Agree the deliverables, responsibilities, costs and approval points before work starts.
Choose the scope, licences, supported migration data and change window.
Configure the agreed accounts, domain records and access controls.
Check mail flow, access and the agreed handover, then confirm any support arrangement.
You'll approve key decisions before we move ahead.
A growing team needs clear account administration. Keep Microsoft 365 subscriptions separate from setup fees and any optional support for users, permissions or future changes.
Subscription fees are separate from our setup and migration work.
User, mailbox and device changes are covered only within an agreed scope.
Additional data, accounts or new requirements are assessed before extra work begins.
Ongoing arrangements are agreed with you, not assumed.
Prefer a conversation around a table? Bring your questions about microsoft 365 email setup to our Four Ashes studio. We can look at what you have, talk through what isn't working and help you decide on a sensible next step.
Unit 4, Calibre Industrial Park, Laches Close, Four Ashes, Wolverhampton, WV10 7DZ
Please arrange a visit first so we can make time for you.
We can assess the current provider and propose a supported migration route. The scope confirms the mailboxes, data types, tools, access and change window before work starts.
Usually, yes, where you control the domain and it can be configured for the selected Microsoft 365 setup. We check domain access and existing records first.
Outlook is an email and calendar application. Microsoft 365 is a set of subscription services and applications. Which desktop apps and services are available depends on the plan you choose.
Only where they support your working needs. We can help define the use cases and access requirements; those services are not assumed to be part of an email-only setup brief.
No, unless your quotation explicitly states that. We distinguish Microsoft licences, third-party costs, TheDenn’s setup work and optional ongoing support.
We review authentication, recovery, administrator access and relevant settings within the agreed scope. Specific controls depend on the plan and your requirements; no setup can eliminate every security risk.
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